Beware of Bait-n-Switch Scams
Beware of companies using "bait-n-switch" techniques!
You’re ready to have your carpets professionally cleaned and want to get the
best job for the best price, right?
You may have received a coupon in a Val-Pak or via direct mail and even on
your car windshield , advertising $6.95 per room! What a great deal, huh? How
can they afford to charge such a low price? As a reputable business owner who
has been serving this area for 10 years , I can tell you with all certainty, THEY
CAN’T! The gas alone, to get to your home would make this a losing
proposition for the ‘company’. Then there are cleaning agents, set up and tear
down time, and the actual job labor—a company charging $6 or $9 or even $15
a room would soon go broke.
How / why are they charging this price? The answer is simple—Bait & Switch!
Here is a typical scenario:
Once inside your home, They show up with a portable machine and you are
informed that the advertised price is for ‘basic steam cleaning’--in other words,
clear water. Take it from me; you cannot properly clean even a lightly soiled
carpet without proper cleaning agents, such as pre-conditioner, emulsifier &
various spot cleaners. Oh, they have these products on their truck, but if they
USE them on your carpets, your $6 a room price just went up to $75. Then, there’
s the high pressure add on sales (Scotch guard Tm, deodorizing) as well as a
charge for moving any furniture. Throw in the ‘nominal travel charge’ and the 2
rooms you thought you would be paying $12 to clean have just cost you $300,
not to mention the lousy job performed by the inexperienced technician you’ve
These companies hire right off the street and pay on a commission basis.
Commission on what? On all of the up sell, of course! They’re routinely sued,
go out of business, and resurface under a new name. Save yourself the trouble!